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Pitch availability and booking can be done online, or via the BH Live Active app and selecting Sports on applicable centres.
All pay as you go activities have to be booked and paid for in advance.
You can do this either on the BH Live Active app – or online.
Yes, we have lockers at our centres. Systems vary at each centre and operate with either padlocks, keypads or tokens.
Tokens and padlocks are available to purchase from reception or you can bring and use your own. Please ask in centre if you need any assistance.
Free customer parking is available at the following centres however facilities and length of stay vary from centre to centre.
ANPR operates in many of our car parks - where there are time restrictions, please see car park signage or ask in centre about how to register your vehicle details and pay for additional hours.
Yes, all of our larger centres provide free wifi for customers to use.
Sorry – smaller sites such as Wimbledon Park and Charter do not have wifi.
Yes, on the app login screen, there is a password reset option.
To reset your password please visit our website here and follow the prompts.
Your new password must be at least 8 characters in length and contain at least;
If you are still having trouble resetting your password please contact our membership team via our online help centre. We will respond to you as soon as possible.
We are able to assist with general enquiries via social media but we are unable to access membership information via social media.
If you have a question relating to your membership account, please either ask in centre or contact our membership team via our online help centre.